Most time management programmes miss a critical element. The element is our own degree of assertiveness. Time management programmes usually encompass the following elements: Goal setting “To do” …
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Read articles written by Kevin Dwyer, our Managing Director, on the vast canvas that is managing change.
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Managing resistance to change: Engaging and shaping
Managing Resistance
Without exception, all popular change management models tell us to expect resistance to change and for managing resistance to be planned for formally. Some models encourage us to complete a resistance to change plan identifying the likely sources of resistance, be that cohorts of people or general reactions to change activities completed, as part of the change or notions about the change. Additionally, we are advised...Learn More
Seven Deadly Sins of Strategy
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A behavioural event interview asks applicants for specific examples of past behaviours that relate to the competencies required to execute a job well. The principle being that the …
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Something insidious seems to have happened as I have got older. The world as seen through the prism of popular culture continues to be dumbed down. Stupid seems …
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Imagine the scene. I have decided to take a weekend off and head up to the hinterland for a weekend away from the rat race. Two whole days …
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Business purpose Too many organisations or divisions operate without a clear view of their business purpose. When there is a view, it is sad to observe that different …
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Grow competence by being less tolerant
When does your consideration for a subordinate’s or colleague’s feelings, as a trade-off for being honest about their poor performance or behaviour become counter productive? When does tolerance …
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Seven steps to motivating people at work
AskAsk people questions. There are two goals of asking questions. To find out what people are passionate about and to make sure that they know you care about …
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Want to be a leader? Take accountability now
Leadership is ordinary people doing things which other ordinary people follow. One of the characteristics that most people will readily follow is the taking of accountability. I do …
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Seven powerful questions to answer to deliver superior service
Powerful questions force us to think deeply on the topic about which we chose to ask the questions. Powerful questions are unambiguous and evoke accountability. Here are seven …
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