Insularity Not including business representatives in the make-up of the project team. The team members remain aloof from the business with little understanding of business processes, business records …
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Read articles written by Kevin Dwyer, our Managing Director, on the vast canvas that is managing change.
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Managing resistance to change: Engaging and shaping
Managing Resistance
Without exception, all popular change management models tell us to expect resistance to change and for managing resistance to be planned for formally. Some models encourage us to complete a resistance to change plan identifying the likely sources of resistance, be that cohorts of people or general reactions to change activities completed, as part of the change or notions about the change. Additionally, we are advised...Learn More
Seven Deadly Sins of Strategy
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As I write this, I am about to head off on maternity leave. On my last official day of work, I thought I would try my hand at …
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This article appeared in the May, 2011 issue of IQ – the Records and Information Management Professionals Australasia (RIM) Quarterly magazine. To download, click here: Don’t let the students …
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This article appeared in the August, 2011 issue of IQ – the Records and Information Management Professionals Australasia (RIM) Quarterly magazine. To download, click here: Successful EDRMS: From Little …
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The challenge, as an EDRMS trainer or recordkeeper, to know the details of the work each business unit does and how they do it is practically impossible to …
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What is passion at work?
“I’m passionate about understanding customers’ credit history and demographics so that I can blah, blah, blah…” “ZZZZZZ…” The interview was off to an inauspicious start. The question, “What …
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EDRMS – Framing Training Delivery for Outstanding Results
The best thing about the training was … “the way the trainer adapted the session to meet the group’s ability and experience with the system” … “the skill …
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Virtual Learning: Attract and Retain a Diverse Rural Workforce
This article is an extract of an interview given by Kevin Dwyer to Best Construction Monthly magazine on the issues facing businesses in rural Australia and how virtual …
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Employee growth and development: what NOT to do
Fulfilling the growth and development needs of your employees involves so much more than just deciding which training courses you can afford to send them on. Especially if …
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