Managing change – no matter what the topic of change – has some essential elements which, if done well, augur well for the outcome of the change management …
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Managing change – no matter what the topic of change – has some essential elements which, if done well, augur well for the outcome of the change management …
Chief Executive Officers’ (CEOs) support for electronic document and records management system (EDRMS) initiatives is usually built on compliance. That is, the records and information management (RIM) unit …
Three communication myths that undermine your message Remember Buzzword Bingo? It started circulating in offices about ten years ago, and its main aim was to show up the …
Transforming what seems perfectly okay Most transformation projects are designed to change organisational habits and practices and to improve or streamline processes. The transformation aims to modify behaviours …
Effectiveness of HR Strategies Human Resource (HR) strategies are not always seen as effective in the business community. A study of 1317 senior executives by McKinsey and Co. …
Ignorance It is important to understand your audience before facilitating a workshop, and to understand and acknowledge participants’ skills and knowledge during training sessions. Facilitators who do not …
Aesop’s fables are a rich source of training materials and – as you may have noticed by now – one of my favoured ways of introducing a topic. …
This article was presented as a paper at the Pacific Power Association (PPA) 22nd Annual Conference in July, 2013. A pdf version of this article can be downloaded …
OMG! The government has closed another tax loophole! I didn’t see that coming, and now we’ll all be ruined! At least, that’s what Australian car manufacturers, car dealers, …
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