Ask any teenager today who Eastman Kodak is and it is likely that they will not know. And yet, little over ten years ago Eastman Kodak was riding …
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Read articles written by Kevin Dwyer, our Managing Director, on the vast canvas that is managing change.
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Managing resistance to change: Engaging and shaping
Managing Resistance
Without exception, all popular change management models tell us to expect resistance to change and for managing resistance to be planned for formally. Some models encourage us to complete a resistance to change plan identifying the likely sources of resistance, be that cohorts of people or general reactions to change activities completed, as part of the change or notions about the change. Additionally, we are advised...Learn More
Seven Deadly Sins of Strategy
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“It’s such a pity. He had the talent to play for Australia, but not the application.” How many times have you heard that expression about an individual who …
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At this time of year, businesses often contemplate what it is they’re doing next. The new financial year provides an opportunity to reflect on the year gone by, …
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This article is part of a series involving Angela’s son, Hamish. Hamish has Asperger’s Syndrome, an autism spectrum disorder which means that he has particular difficulty dealing with change. Angela …
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Deckchairs and Titanic are the two words that come to my mind when I hear that a struggling company is about to undergo an organisational restructure. The thoughts …
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Choosing Organisational Surveys
Organisational surveys are a simple and economical way to understand what perceptions individuals in a workplace hold and how that may impact their behaviours. Despite their simplicity, it …
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Do your customers ‘Like’ you? Social media and customer service
I will happily admit that I was sceptical about how social media could benefit organisations, but having now done some ‘research’ through observation (aka going on Facebook during …
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Developing strategies and tactics to increase employee retention
Popular employee retention tactics Employee retention has been a hot topic in human resource management channels of communication for the past ten years or so. Much has been …
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Using branding to communicate internal change
Building awareness and getting the sort of engagement in a change programme that results in high levels of individual adoption of the change can be challenging. Most organisations …
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