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Recognise the emotions you have are in response to change. Fear, anxiety, frustration, despair, anger and excitement; all are emotions associated with change. It is OK to feel …


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In any organisation, line managers are in the best position to maintain control of your everyday business processes and policies. They are in a unique spot, between employees …


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Broken windows in middle management

Broken windows in an organisation are not the exclusive territory of front line staff and line managers. Middle managers have their own role to play in creating broken …


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Leading change; managing transitions

Most change programmes fail. Numerous surveys and research reports attest to this being a fact. For example, Gartner Research has consistently shown over a long period that as …


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