Articles

Sorcery Leaders attempt to change culture with a single magical approach. Whether it is “Lean manufacturing”, “Results based decision making”, “Customer focus” or “Process reengineering”, leaders attempt to …

This article is part of a series involving Angela’s son, Hamish. Hamish has Asperger’s Syndrome, an autism spectrum disorder which means that he has particular difficulty dealing with change. Angela …

Building awareness and getting the sort of engagement in a change programme that results in high levels of individual adoption of the change can be challenging. Most organisations …

Almost everything I know now about transitioning people through change, I learnt from my son Hamish. Hamish likes routine and doing things the way he has always done …

Seven signs of employee disengagement 1. Absenteeism Direct reports arriving later, leaving earlier, and/or taking longer lunches than usual, and higher levels of absenteeism and/or sick days is …

For many leaders, managing the business and addressing the needs of workers are at odds. They ask, “How can I make the tough decisions if I have to …

Most people I have met in business do not give open honest feedback. Nor do they give specific feedback. This is not only a pity but also a …

I think leadership is such a broad topic that it is hard to define. There are some quotable quotes which I think help define leadership. Quotes such as …

If you want to gain respect and have people trust you, being an active listener is a good start. Active listening is a combination of body language and …

Frailty When a transformation is frail, it is not really transformative. It is considered an extension of the current way of doing business. The thinking behind the transformation …