Articles

This article appeared in the November, 2011 issue of IQ – the Records and Information Management Professionals Australasia (RIM) Quarterly magazine. To download, click here: EDRMS planning: research applied …

Insularity Not including business representatives in the make-up of the project team. The team members remain aloof from the business with little understanding of business processes, business records …

This article appeared in the May, 2011 issue of IQ – the Records and Information Management Professionals Australasia (RIM) Quarterly magazine. To download, click here: Don’t let the students …

This article appeared in the August, 2011 issue of IQ – the Records and Information Management Professionals Australasia (RIM) Quarterly magazine. To download, click here: Successful EDRMS: From Little …

The challenge, as an EDRMS trainer or recordkeeper, to know the details of the work each business unit does and how they do it is practically impossible to …

The best thing about the training was … “the way the trainer adapted the session to meet the group’s ability and experience with the system” … “the skill …

Don’t you just wish it was your job to introduce iPads to every staff member in your organisation? Imagine the enthusiasm when the news was released in the …

A Changing Story “This is going to be tough,” I mused as I left the briefing of what would become the largest EDRMS roll-out in Australia. The information …

A common complaint heard from Record Managers is their inability to be heard in the Executive suite. No matter how hard they try their words fall on deaf …

“You should really try out our eLearning,” enthused the training manager. “It has everything you need to know about how to use the new recordkeeping system in the …