Articles

“A bad workman will never find a good tool” (French proverb, late 13th C.)*. For seven centuries we’ve recounted this proverb, passing it down from generation to generation. …

This article appeared in the November, 2012 issue of IQ – the Records and Information Management Professionals Australasia (RIM) Quarterly magazine. To download, click here: Transform your EDRMS …

Senior executives’ responsibilities invariably involve making strategic decisions to manage positive and negative risks. If records managers want to be able to get enough interest from senior executives …

I groan whenever I hear the tell-tale signs of voice recognition response system ‘handling’ my service request. My latest experience was with a taxi company which, prior to …

Attending the recent TRIM User Forum provided an opportunity to hear first-hand industry stories and practices that are instrumental in increasing EDRMS adoption rates both from vendors and …

This article appeared in the May, 2012 issue of IQ – the Records and Information Management Professionals Australasia (RIM) Quarterly magazine. To download, click here: At the risk of …

A personal trainer offers three advantages: assuming you want to get fit. They offer motivation, helping people move past self-imposed limitations, stimulate a feeling of accomplishment in themselves, …

“I tried that but it didn’t work. I’ve tried everything and it does not matter what I do, I can’t get the executive to budge, nor the sponsor …

This article appeared in the February, 2012 issue of IQ – the Records and Information Management Professionals Australasia (RIM) Quarterly magazine. To download, click here: Creating your blended …

What managers and sponsors believe is crucial to the success of an EDRMS rollout. What they disbelieve can be fatal. Research funded by RIM Professionals Australasia and conducted …