Managing Change

Is your people’s behaviour limiting your business outcomes?

Change Factory is a change management company.

We help businesses who don’t like their business outcomes to get better outcomes by managing a change in their people’s behaviour.

Tried to change your business outcomes and had limited success?

We work with businesses that are underperforming, but cannot isolate a cause. They have usually tried to address the issue several times, by treating symptoms, fixing the problem with technology, or looking for a silver bullet single-point solution that doesn’t exist.

We help manage change in diverse areas such as:

• Hospitality
• Sales
• Credit management
• Customs
• Transport
• Government
• Small Business

Providing Clarity and Focus During Change

By focusing on the goal of an organisation, and creating a reinforcing business environment that promotes the achievement of that goal, we help businesses manage lasting change that becomes self-sustaining. Businesses we help gain a greater clarity of purpose and ability to manage change and achieve their desired business outcomes.

We usually become long term change management partners of our clients tackling several problems together over years of association.

Getting a better business outcome

Getting a better business outcome is a four step process:

1. Assess and measure current practices and environment
2. Determine the biggest limiting factors
3. Develop a transition plan in ninety day blocks to eliminate the limiting factors
4. Implement the high impact low difficulty actions first and implement the high impact high difficulty actions through a well thought through change management process

Our Clients Comments

Kevin, to reach the stage where the team at The Heritage Golf and Country Club wishes to take ownership of "Superior Service and take it forward into the future is a credit to Michael and yourself". - Dale St.George, General Manager, The Heritage Golf and Country Club.

"Our morale is higher than it has been for seven years". "Our staff turnover is down to 0.3% per month" - General Manager in the Hospitality Industry

"Our sales have increased 36% store on store in one year." - John Corr, General Manager, Origin Energy Shop

Change Factory has been getting changed business outcomes like this with organisations in Australia and the South Pacific ranging from small entrepreneurs to blue chips and the Public Service.

Change Factory usually develops long term relationships with its clients, helping them to manage change ongoing.

Please browse our website for detailed information on how you can improve your business outcomes through managing a change in your people's behaviours.